Returns & Exchanges

We hope you are satisfied with your Berg & Berg purchase, but if you need to return an item, we offer a 14-day return window from the date of delivery. All returned items must be in their original, unworn condition with all tags and packaging intact.

Return Process

  • 1.
    Register Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original shipping box or a similar sturdy container, ensuring the original garment tags are attached.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Refund

    Hand over your parcel at the nearest authorized carrier drop-off point; your refund will be processed within 5-7 business days of receipt at our warehouse.